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1PC Wooden Russian Nesting Dolls Matryoshka Design Toothpick Holder Tableware |
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 Payment |
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We have 3 payments methods. You can choose either of them that suit you.
1. Paypal
Our Paypal account is: ldp0011@hotmail.com .
If you’re a member of our web, you can pay for the orders on line via your Paypal account.
If not, our workers will inform you about the order and payment details.
After you pay for the orders, please contact us. We will deal with your orders and send it out within 24 hours.
2. West Union
Our payment address is:
Yan Ma
Beijing Rd, No.16 Yuan, No.29# Lou
Nan Yang City, Henan 473000
China
Telephone number: +86-13938956863
After your payment, please contact us with the remitter name, the sum of the remittance, Money Transfer Control Number and country.
3. The online transfer of Bank of China.
Our bank account is: 6013828016013044626, account holder: 李艳
Please inform us the sum of the money after you finish transfer and we will arrange the orders for you.
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| Shipment |
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Shipment:
The best shipment to different countries will be decided by system. We have 6 kinds of delivery:
1. Singapore registered parcel 2. Singapore Parcel
3. registered Parcel of China Post 4. Small parcel by China Post
5. EMS 6. DHL
Which types of products are embargo in express delivery?
Imitation brand, liquid, powder, food, fresh produce, pharmaceuticals, corrosive and other contraband.
What is the Dispatch & Delivery Time of UK/US/DE Direct Service?
The orders will be dispatched in 1 -- 3 business days after we receive your confirmed payment. The delivery time of UK/ US direct service is 3 -- 5 working days.
What shipping methods do you offer and what is the estimated delivery date? Where can I check the shipping status of my order?
I haven’t received my package 20 business days after shipment.
Most likely your package is delayed due to an unforeseen situation. Please wait a 5-10 business days more. If the package still doesn’t arrive then please contact us : wholesale@tomtop.com.
We offer Money-Back-in-45-Day-Service for every buyer. If you don't get the goods/items within 45 days after you pay, you can open an dispute,
we will issue full refund to you first without any excuses. However, we sincerely hope you can repay if you finally get the goods/items after 45 days.
When I should pay extra shipping fee?
For DHL orders we may ask you pay extra shipping cost after you finish the payment for below two stuations :
(1). If your parcel is large in size and light in weight, you may be charged for its volumetric weight rather than its actual weight. To calculate the volumetric
weight use the formula below:
length*width*heigt(cm)/5000=weight(kg)
Parcel weight is rounded up to the nearest half kilo. The greater of the two weights will be used for the shipping cost.
If you have any doubt about how DHL charge shipping cost, pls check the description on DHL page :Details
(2). If you are located in a remote area in DHL system. http://remoteareas.dhl.com/jsp/first.jsp, we need to charge at least 40USD or more for the remote area fee according to the order’s weight. Either the Postal Code or Village/Town/City of your shipping adress could be found in DHL remote area , we have to charge remote area fee.
For example:
Coutry : Italy , State: LECCE, City: ACAYA. Postal code: 73020 |
| free shipping |
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How do I take advantage of your Free Shipping & Handling option?We offer free shipping worldwide and the total comes to $25.00 or more (after any coupons or discounts and before taxes), then simply select "Free Standard Shipping" as your shipping method* when you're ready to checkout. It's that easy!
Note:
To receive Free Shipping, please be sure that you select "Free Standard Shipping" when you make your purchase. Orders valued over $25 will not automatically receive Free Shipping.
*Parcels eligible for Free Standard Shipping, 1-9 business days, depending on warehouse location and shipping destination.
- Certain items are not eligible for Free Shipping, based on their size. Items that are not eligible for Free Shipping will be noted on their item pages.
- Free shipping does not apply to Used and Rare Items.
- The purchase of Gift Cards does not count towards $25 Free Shipping Offer.
- The purchase of irewards cards and Electronic Gift Cards does not count towards the $25 Free Shipping offer.
- Canceling items may affect your order's eligibility for Free Shipping.
- Offer applies only to orders of $25 or more in merchandise, excluding gift-wrap charges and taxes. Promotional coupons and irewards and plum discounts where applicable will be deducted from your item subtotal and may affect your order's Free Shipping eligibility.
- The Free Standard Shipping option must be selected as your shipping method during checkout in order to qualify for the offer.
- Offer applies to deliveries within Canada only and may be subject to other shipping restrictions depending on the items ordered.
Note:
You must make payment immediately after ordered if you wanna enjoy free shipping because all our orders will be shipped within 24 hours. And we will withdraw the free shipping if you cannot make payment within 24 hours, hope you can understand. | | |
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